On its Facebook page Wednesday (3/22/23), the City of Oak Ridge announced it is experiencing network issues following a malware attack and we are working diligently to gather information and identify the impact on our technology systems.
The City and its Information Systems Department (IS) are working with law enforcement to investigate as well as technical specialists experienced in cyber recovery services to restore services as quickly as possible.
Oak Ridge Police and Fire departments can still be contacted at 911 for emergencies and at (865) 425-4399 for non-emergencies. Those needing assistance with starting or reconnecting utility services can come to the Utility Business Office (UBO) and staff will work with them.
The City of Oak Ridge said it will share more information as it becomes available.